Discover the essential features and benefits of the Mein o2 app, a multiple award-winning application that brings the most important services directly to your fingertips, whether you're on the go or at home. Available for both prepaid and contract customers, the Mein o2 app provides a comprehensive overview of your o2 services. Business customers can utilize the dedicated o2 Business App for their needs.

Here's what you can do with the Mein o2 app:

FOR CONTRACT CUSTOMERS

• Monitor your consumption, including data volume at home and abroad, as well as telephony and SMS usage outside of flat rates. You can even track this via a convenient home widget.
• Examine your tariff details and easily book tariff options to suit your needs.
• Update your customer data effortlessly, even while you're on the move.
• Access your invoices and itemized bills (EVN) for a clear view of your expenses.
• Manage SIM and contract services such as number portability, order and activate eSIM, and handle third-party services, among other options.
• Conduct a live check of the o2 network and submit fault reports if necessary.
• Enjoy new customer benefits every month through our Priority loyalty program.

FOR PREPAID CUSTOMERS

• Keep an eye on your used data volume and units, including minutes and SMS.
• Check your current credit balance and top it up with ease.
• Switch tariffs or book additional options to enhance your service.
• Update your customer data conveniently, even on the go.
• Perform a live check of the o2 network to ensure optimal service.

FOR MY HANDY CUSTOMERS

• Access detailed information about your My Handy contract.
• View your invoices digitally for easy access and management.
• Get insights into your installment plan to keep track of payments.
• Take advantage of early payment options if you wish to settle your account sooner.

PLEASE NOTE

The Mein o2 app is designed for o2 private customers. Business customers should download the o2 Business App. Please be aware that Alice Mobile connections and services from third-party providers are not supported within the Mein o2 app.

LIABILITY/REQUIREMENTS

Important: The Mein o2 app relies on the online services provided by Telefónica Germany. While we strive for continuous availability, we cannot guarantee it at all times. To utilize the Mein o2 app, you must have an account at o2online.de.