Travel smarter and with greater peace of mind with the new FlySmart mobile app, brought to you by the Malaysian Aviation Commission (MAVCOM). MAVCOM is excited to introduce this innovative tool designed to enhance your travel experience by ensuring your rights as a traveler are always protected.

Getting started with FlySmart is simple. Just create a consumer account using your email address, name, and phone number. With your account, you're equipped with a powerful tool to safeguard your rights, accessible right at your fingertips. Rest assured, your personal data will be used exclusively for managing your complaints with MAVCOM.*

Once registered, the FlySmart app empowers you to submit complaints directly to MAVCOM about any flight-related issues, non-compliance, or violations you encounter during your travels. Enhance your complaint by instantly capturing photos and attaching relevant documents, making your case stronger. You'll receive notifications on the progress of your complaints, from initiation to resolution, and can easily track them in real-time through the Case History list.

Stay informed with the latest travel-related news, including national flight disruptions and other significant events, delivered directly to your FlySmart app. With seamless access to the FlySmart website and Facebook page within the app, you can quickly find all the information you need about your traveler's rights.

Download and install the FlySmart mobile app today, and embark on your journeys with confidence and smart travel solutions at your disposal!

*Please note that an internet connection is required for all app functionalities. Also, be sure to review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/.

What's New in the Latest Version 2.5.4

Last updated on Oct 20, 2024

1) Additional features

• Travel Advisory
• Know Your Rights
• Account Deletion
• Refund Process

2) Bug fixes

3) Design improvements