Unlock the full potential of your smart home with the LG ThinQ app, your ultimate manager for IoT home appliances. Experience seamless control, smart care, and efficient automation all in one user-friendly platform.

Effortless Control and Personalized Recommendations

Navigate through the Home tab to discover the ease of managing your smart home appliances. Control your devices from anywhere in the world with just a few taps on the app. Benefit from personalized recommendations tailored to your usage patterns, enhancing your appliance management experience.

Evolving with ThinQ UP Appliances

Embrace the future with ThinQ UP appliances that grow and adapt to your needs. Personalize your home experience by customizing start and end melodies for different appliances. Plus, keep your appliances up-to-date by downloading new cycles for your washing machine, dryer, styler, and dishwasher.

Innovative Usage and Smart Routines

Explore the Discover tab for special laundry care techniques and new ways to utilize your appliances. Set up smart routines that align with your lifestyle, such as automatically turning on lights and your air purifier at wake-up time, or saving energy by turning off devices when you're away on vacation.

Energy Monitoring and Efficiency

Stay on top of your energy consumption with Energy Monitoring. Compare your power usage with your neighbors and set energy-saving goals. Receive notifications on your usage status to manage your energy more efficiently.

Comprehensive Support and Troubleshooting

Handle all your troubleshooting needs directly from the app. Use the Smart Diagnosis feature to check your product's status and book service visits from professional engineers for precise diagnostics and inspections.

24/7 AI-Powered Assistance

Get instant help any time of the day with our AI-powered chatbot, which offers personalized answers based on your product's situation and condition.

Easy Access to Manuals and Resources

Find all your LG home appliance manuals in one convenient location. Access a variety of content, including function descriptions and essential usage solutions for your products.

Please note that services and features may vary based on your product model and your country or region of residence.

The accessibility API within the LG ThinQ app is exclusively used to transmit signals from your TV remote control to your smartphone during the 'View Phone Screen on TV's Larger Screen' function. We prioritize your privacy, collecting only the minimal information necessary to operate your smartphone.

Access Permissions

To enhance your experience, the app requires optional access permissions as detailed below. Rest assured, you can still utilize the basic functions of the service even if you do not grant these permissions.

[Optional Access Permissions]

• Calls: To connect with the LG Service Center.
• Location: To locate and connect to nearby Wi-Fi during product registration, set and save your home location, provide weather updates, and check your current location for Smart Routines.
• Nearby Devices: To detect and connect to nearby Bluetooth devices when adding a product to the app.
• Camera: To capture profile pictures, scan QR codes for home or account sharing, add products via QR code recognition, attach photos in "1:1 Inquiry," record purchase receipts, and utilize the AI oven Cooking Record feature.
• Files and Media: To set profile pictures, attach photos in "1:1 Inquiry," and store purchase receipts when registering additional product information.
• Microphone: To check product status through Smart Diagnosis.
• Notifications: Essential for receiving updates on product status, important notices, benefits, and information.

What's New in the Latest Version 5.0.30250

Updated on Sep 4, 2024

• Inquire 1:1 using 'Chat with LG' for swift responses.
• Continue paused product registrations seamlessly with the new Easy Retry feature.